Privacy Policy

Effective Date: July 2026

Metre Media Agency ("Metre Media", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following information when you use our website or contact us:

Contact Information
  • Name
  • Business name
  • Email address
  • Phone number
  • Website URL
  • Business location
Marketing Information
  • Google Business Profile information
  • Advertising account information
  • Website analytics
  • Marketing goals
  • Lead generation requirements
Technical Information
  • IP address
  • Browser type
  • Device information
  • Cookies
  • Website usage statistics
  • Referral sources
2. How We Use Your Information
We use your information to:
  • Respond to inquiries
  • Provide requested services
  • Prepare proposals
  • Communicate with clients
  • Improve our website
  • Measure marketing performance
  • Provide customer support
  • Comply with legal obligations
3. Cookies
Our website may use cookies and similar technologies to:
  • Improve website performance
  • Understand visitor behaviour
  • Measure advertising performance
  • Remember user preferences

You may disable cookies within your browser settings; however, certain website features may not function properly.

4. Analytics
We may use services such as:
  • Google Analytics
  • Google Tag Manager
  • Meta Pixel
  • Microsoft Clarity
  • Google Ads Conversion Tracking

These services help us understand website performance and improve user experience.

5. Google Business Profile Data

Where authorized by clients, we may access and manage Google Business Profile information solely for the purpose of providing marketing services.

We do not sell or share this information except as required to perform contracted services.

6. How We Share Information
We do not sell personal information.
We may share information with trusted service providers when necessary to deliver services, including:
  • Website hosting providers
  • CRM platforms
  • Email providers
  • Advertising platforms
  • Analytics providers
  • Payment processors
  • Subcontractors working under confidentiality obligations

These providers may process information in Canada or other jurisdictions.

7. Email Communications (CASL)

If you subscribe to our newsletter or request information, we may send marketing communications in compliance with Canada's Anti-Spam Legislation (CASL).

You may unsubscribe at any time using the unsubscribe link included in our emails.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

9. Data Retention
We retain personal information only for as long as necessary to:
  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Information is securely deleted or anonymized when no longer required.

10. Your Rights
Subject to applicable Canadian laws, you may request to:
  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent where applicable
  • Request deletion where legally permissible

Requests may be submitted using the contact information below.

11. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from individuals under 16 years of age.

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for their privacy practices or content.

13. International Data Transfers

Some third-party service providers may process data outside Canada.

Where this occurs, information may be subject to the laws of those jurisdictions.

14. Updates to This Policy

We may revise this Privacy Policy periodically.

The updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Metre Media Agency
Ontario, Canada